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Visiting Secretly Canadian Music Stores
Where can you download your favorite Secretly Canadian music legally? Easily? Cheaply? With no subscription plan?
Go to SecretlyCanadian.com and click on Store or visit the store section of your favorite Secretly Canadian artist's website. In the music stores you can listen to your favorite artists, buy digital music, CD's, ringtones, cloting and more!. You can download an entire album from $8.99 or single songs for just 99 cents each. The price of the download is a one-time only charge and there’s no subscription commitment.
Here’s how it works. Grab your credit card and point your browser to the Secretly Canadian music store. Listen to clips of your favorite music and if you want a song or an entire album, or any of the other great products on the site, click the 'Buy' button. When you’re ready to check out, click the 'Checkout' button. Make sure your payment information is correct and the products listed are the ones you want to buy. Complete the easy checkout process and you’re done. It’s that easy.
When purchasing digital music, once your songs are on your computer, you can use any software to listen to them, transfer them to your portable device, and burn them onto your CDs. For instructions on how to download, transfer, or burn your songs, see How To.
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Technical
Requirements
Minimum System
Requirements
What are the system requirements
for using music downloads?
- System Hardware
- Pentium class PC or Mac computer running Windows. (Some website features may not be compatible with Mac OS and certain Mac browsers but purchases of digital music should be Mac compatable.
- Processor - 233 megahertz (MHz) or higher processor, such as
an Intel Pentium II or Advanced Micro Devices (AMD) processor
- RAM - 64 megabytes (MB) or higher
- Sound Card - Required: 16-bit sound card. Recommended:
Compatible 5.1 multichannel audio sound card (for example,
Creative Sound Blaster Live! 5.1 or Sound Blaster Audigy; Echo
Audio Layla24 or Mona; or M-Audio Delta 1010, Delta 1010-LT, or
Delta 410).
- Internet connection - High speed highly recommended but not
required.
- Speakers, or headphones, or connectivity to home stereo.
- Optical Drive - CD or DVD drive (DVD playback requires
compatible DVD decoder software)
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- Software
- Internet browser - Microsoft Internet Explorer 5.01 or
newer prefered, but other windows or Mac browsers should be acceptable.
- A recent version of the Windows or Mac Operating System
Copying Music from Your Primary
Computer to Your Portable Device
- Your portable device must be compatible with MP3 audio files or it will not play music from Secretly Canadian. To verify if your player is compatible, check the
manufacturer’s specifications or contact the manufacturer.
Burning Music from Your Primary Computer to
Your CDs
- CD burner – Internal or external. Note: An external CD burner
can be plugged into your computer via a simple USB connection but
is sometimes more expensive. An internal CD burner is sometimes
less expensive but requires you to open up your computer case for
installation.
- Blank CDs, also called media. Note: Your CD media must be
compatible with your CD burner. If you are burning on a “plus”
burner you must use “plus” media.
Examples: You can burn your
music files onto X Brand CD+R discs using your Y Brand CD+ Burner.
Or you can burn your music onto W Brand CD-R discs using your Z
Brand CD- Burner. |
Common Technical
Questions
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What file format does the music come
in?
Our songs are offered in high quality 256 kbps Mp3 files. |
How much disc space do I need?
As a
general rule, allow one Megabyte (1.5 MB) for each minute of
downloaded music (recorded at 256 kbps). To find out
how much disc space you have, double-click on the "My
Computer" icon and then right-click the hard drive, where you
will store your music, and select 'Properties'. |
Do I need a high speed internet
connection?
No, but we highly recommend it. Using a dial-up
connection could cause your music to download at a slow rate. |
How long does it take to download a
song?
Actual download times may vary depending on the length
of the song, your system configuration, and Internet traffic. But
generally an average song(4-6 MB) takes:
- Broadband(T1, DSL, ISDN, Cable Modem): under 1 minute
- 56 kbps modem: 15-20 minutes
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Can I connect through a corporate firewall
or proxy server?
If you are able to hear the 30-second music
samples of songs, then you can download the music to your computer. |
| Why won't my computer do anything with the
music files I downloaded?
Be sure your machine is compliant with the Minimum System
Requirements. (See Minimum
System Requirements.)
If you can’t burn the music to CD or transfer the music to your
portable player, check the troubleshooting guide for your CD burner.
If you can’t transfer the music to your portable player, check the
troubleshooting guide for your player.
If you have speakers or headphones, be sure they are plugged in
correctly and the volume is on. |
How many downloads, do
I have left?
You have two opportunities to download digital music you purchase. The number of remaining downloads will show in the "Status" section of your order.
Please Note: If you have not been able to complete your download after these two attempts, please contact customer service and your download may be reset. |
Do I need to be connected to the Internet
to listen to my music?
No. Once you’ve bought your music the
license is loaded to your computer so you can use your music anytime
whether or not you’re logged on to the internet. |
Can I play music from Secretly Canadian on my
Macintosh computer?
Yes. As long as your Mac has an MP3 compatible player installed, your downloads should work just fine. |
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Frequently Asked
Questions
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| Secretly Canadian and Secretly Canadian Artists Web
Sites |
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What Is The Secretly Canadian Music Store?
We are a full service store for all of your favorite Secretly Canadian artists where you can buy digital and physical music, ringtones, official band merchandise and more! |
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Is downloading music here legal?
Yes. The music is fully authorized, and the artists are
compensated. |
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How do I search for products?
From the Secretly Canadian or artist Home Page, select one of the
links in the navigation area on the left
(Examples: Digital Music, T-Shirts, etc.) and your choice displays
all related products.
OR
Use the search (or advanced search) feature in
the navigation bar to search our site for song titles, artist
names, album names, or other related keywords.
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| Paying for My
Music |
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Do I have to pay?
Yes. Since
this site is legal and the artists are compensated, you have
to pay a small one-time fee for each download. There are no
subscription fees or hidden costs. |
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Do I need to subscribe?
No.
There is no subscription plan. Once you download the music, it
is yours to do with as you wish. |
| Downloading
Music |
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Where on my computer did my downloads
get saved to?
It's up to you to select the download location, but if you forget, you can also use the Search button in
the Windows Explorer navigation bar. In the Search field, type
*.mp3 or *.zip since all music files you download from Secretly Canadian end in the extension mp3 or zip. |
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How can I see all the songs I have
downloaded in the past?
Login to your My Account and
click the Order History link. You can view a complete list of
past downloads including the date purchased. |
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How do I download songs?
See
Music Downloads > How
do I Download Music? |
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If I lose the song, can I download it
again?
Once a song is on your computer, it is your
responsibility. If your computer is lost or damaged, Secretly Canadian is not obligated to replace your music after it has
been downloaded. |
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What happens if my download is
interrupted?
If your download is interrupted,
try to download it again.
If your music download is
interrupted, check to see which songs were successfully
downloaded and which were not. Download again only the ones
you didn’t get the first time. |
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How do I know if Music Downloads are
safe?
We promise you that all music you download from
Secretly Canadian is free of viruses and completely safe for
your computer. Secretly Canadian is not responsible for
system, software, or hardware issues with your computer.
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| Transferring My
Music |
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What do I need to transfer songs to a
portable device?
You need an MP3 compatible device. The iPod or other media player will work just fine. |
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How do I transfer my music to an
approved portable device?
See software manual. |
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Can I upload my music onto internet
web sites?
No. |
| Burning CDs |
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What do I need to burn songs I
download onto a CD?
You'll need the following to burn
your music to a CD:
- An inernal or external CD-RW drive connected to the
computer you download your music to.
- A blank CD-R disc that is able to record audio files and
is compatible with the write speed of your CD-RW drive.
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What's the difference between
internal and external CD burners?
An external CD
burner can be plugged into your computer via a simple USB
connection but is sometimes more expensive. An internal CD
burner is sometimes less expensive but requires you to open up
your computer case for installation. (See Minimum
System Requirements.) |
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What’s the difference between "plus"
and "minus" CD burners and CD media?
Your CD media, or
blank discs, must be compatible with your CD burner. There are
two types of burners and four types of media.
It doesn’t
matter if your burner is internal or external, it is either a
"plus" or "minus" burner. CD+ burners burn CD+ discs. CD-
burners burn CD- discs. Examples: You can burn your music
files onto X Brand CD+R discs using your Y Brand CD+ Burner.
Or you can burn your music onto W Brand CD-R discs using your
Z Brand CD- Burner. |
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What’s the difference between CD-Rs
and CD-RWs?
A CD-RW (the RW stands for Read and Write)
can be recorded and played and then re-recorded many, many
times. While CD-RWs do play on most PC computers, they do not
play in many consumer CD players.
A CD-R can only be
recorded once. You cannot re-record to a CD-R, even if you
make a mistake. CD-Rs play in virtually any consumer CD player
and on most PC computers. |
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Where can I play the CD that I
burn?
You can play your burnedCDs on any optical CD
player on the market that plays music (e.g. your home audio
system, boom box, portable CD player, or car sereo.) |
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How To Buy Digital Music at
Secretly Canadian
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| This section quickly explains how to use your new
songs. First, you have to download your songs from Secretly Canadian. Then you can listen to them on your computer, transfer them
to your portable device or burn them to a CD.
Step-by-step instructions for each procedure are listed below:
How to Download
Music
- Browse our site, search for your favorite artist, group,
album, or song.
- Listen to sample clips of the songs you like. Sample clips are
30 seconds long. Shop as long as like.
- When you want to buy a song, click the ‘Buy’ button. Your music selections are temporarily
stored in your Basket until you Checkout.
- When you’re finished shopping, click the ‘Checkout’ button.
(You will be prompted to login for your security. Use your name
and password, or create a new account.)
- On the ‘Checkout’ page verify the songs you want and your
credit card information.
- Click the ‘Complet Order ’ button.
- On your Order Confirmation page, click on the 'Download'
link next to the digital music in your order.
- On the File Download page, click 'Open'.
- Specify the directory you would like your music downloaded to.
- NOTE: All albums are downloaded as WinZip Files which contain the individual MP3's of the album. To open these files you must have WinZip installed on your computer (free download at www.winzip.com). When saving these files, some browsers (Netscape, FireFox, etc.) do not automatically add the .zip extension to the file name. If you download an album and it is not recognized by your computer, try right-clicking on the file, select "rename" and add .zip to the end of the file name. If you still have trouble opening the .zip file, please contact us at info@secretlycanadian.com.
How to Transfer Songs
to Approved Portable Devices
- See software manual that came with your MP3 compatible software.
How to Burn Songs to
CD
- Make sure your computer meets the minimum system requirements.
(See Minimum
System Requirements for Burning Music from Your Computer to
Your CDs.)
- See your software manual.
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